“Level-85 normal dungeon bosses dropping Justice Points — 30 justice points are awarded for normal level-85 dungeon boss kills to help with gearing up for heroics.”
So what does this mean?
Well it’s clear that people simply aren’t running heroics, they’re hard work (a good thing) but the PUG experience is not a good one. Heroics need communication, thought and planning. Something PUG groups are not good at, even on the best of servers and battlegroups, also the makeup of groups can be variable. Combine this with either weak cc classes, bad combination of mobs and cc capabilities or simply players who couldn’t cc if it was their only way to level.
Adding JP to normals gives an incentive for players to enter normals more, with the leap in difficulty between normals and heroics there has been too little reason to enter normals (not enough reward) while heroics give a reasonable reward but the pain of the pug process puts most players off.
Hopefully they’ve got the reward balance right this time and it’s not another “Tol Barad” moment on their part.